Delivery & Returns

Shipping Policy 

All orders are processed within 2-3 business days. We use Royal Mail or third party couriers to deliver your products. 

Shipping rates

Free delivery on all orders over £29 in mainland UK 

£4.99 on all orders below £29 in mainland UK

Local pick up is available from Butt Farm Caravan & Campsite, Beverley, HU17 8PJ – we will contact you when your order is available to collect.

Damages and issues 
Please inspect your order upon receipt and contact us immediately if the item is damaged or you recieve the wrong item.

Refunds 

We will notify you once we’ve received and inspected your return, and let you know if the refund has been approved . If approved, you’ll be automatically refunded on your original payment method. It can take up to 7 days for a refund to process.